This Privacy Policy explains how THE SAAS FACTORY, a company registered in France with its registered office at 18 Rue Milton, 75009 Paris, France ("we", "us", "our"), collects, uses and protects your personal data when you use the iWhisperer4u service. We comply with the EU General Data Protection Regulation (GDPR) and similar privacy laws worldwide.
1. Data Controller
The data controller responsible for your personal data is:
THE SAAS FACTORY
18 Rue Milton, 75009 Paris, France
RCS: PARIS 102221306
SIREN: 102221306
SIRET: 10222130600016
N° TVA: FR79102221306
Email: support@iwhisperer4u.com
2. Data we collect
- Account data: email address and, when you sign in with Google, your name and profile picture.
- Usage data: products you track, watchlists, collection entries and in-app preferences.
- Billing data: handled by our payment processor; we only store the subscription identifier and status, never your full card details.
- Technical data: IP address, browser type and basic logs strictly necessary for security and service operation.
3. How we use your data
- Provide and operate the iWhisperer4u service.
- Send price-drop notifications and service updates.
- Process payments and manage subscriptions.
- Prevent fraud and abuse.
- Comply with our legal obligations.
4. Legal bases (GDPR)
We process your data under the legal bases of contract performance (delivering the service), legitimate interest (security, product improvement) and consent (where applicable, e.g. marketing emails).
5. Sharing
We do not sell your personal data. We only share data with processors strictly required to run the service: cloud hosting (Cloudflare), our managed database/auth provider, our payment processor and our email provider. All operate under appropriate data-processing agreements.
6. Data retention
Account and usage data are retained as long as your account is active. On deletion, personal data is removed within 30 days, except where law requires longer retention (e.g. accounting records).
7. Your rights
You have the right to access, rectify, delete, restrict or port your personal data, and to withdraw consent at any time. Send any request to support@iwhisperer4u.com. You may also lodge a complaint with your local data protection authority or with the French CNIL.
8. Cookies
We use strictly necessary cookies for authentication and security. We do not use third-party advertising or tracking cookies.
9. International transfers
Some of our processors may store data outside the European Economic Area. When that happens, transfers are protected by appropriate safeguards such as the EU Standard Contractual Clauses.
10. Contact
For any privacy-related question, contact our Data Protection Officer at: support@iwhisperer4u.com